The target audience for this course is ICT regional regulatory associations, ICT/Telecommunications regulators, other relevant regulatory agencies and ICT policy-makers. 

It is important for participants to be working for a regulator, ministry or in the ICT/Telecoms sector and understand the ICT policy and regulatory environment.

To allow participants to be better equipped to navigate the challenges associated with digital transformation while protecting users and creating competitive environments for the sector to thrive, by getting a more in-depth understanding and deeper knowledge of policy and regulatory approaches in the digital ecosystem, the importance of collaborative approaches to regulation as digital transformation is sweeping across all sectors and to gain insights on the latest regulatory developments and global trends.

Upon completion of this training, participants will be able to:

• Examine how to develop a digital transformation strategy, the different roles and responsibilities in the digital ecosystem, the evolution of regulation and how the digital environment is affecting and redefining markets, policy and regulatory frameworks, businesses and consumers.
• Explore the regulatory issues at stake in this environment, to be better equipped to respond to the fast-changing digital environment, understanding what is new, what are the basics that still apply, the need for collaborative governance, and what needs to change to better assess how this applies to their national circumstances.
• Use good practices.

This course will be delivered using instructor-led online learning. The course is delivered using power-point slides posted on the course page and selected reference materials that the participants must revise and study. Additionally, they must participate in scheduled activities and undertake self-assessments.

Participants will reinforce their understanding of the topics studied by drawing on their specific environments and are encouraged to consult with experienced colleagues who are working on a relevant topic. The following methods will be used for this course:

• Self-study of PPTs and reference materials;
• Instructor led presentations and interactive exercises made through Zoom;
• Interactive chat - forum discussions via Zoom and ITU Academy platform;
• Final quiz at the end of the core sessions.

Participants’ performance in this training will be determined using a combination of grades for participation in chats/zoom sessions and self-assessment quizzes:

• Participation in Zoom sessions will be awarded 40 per cent.
• Self-Assessments quizzes (6 questions per quiz) will be worth 60 per cent of the final grade of the course.

A total score higher than 70% is required to obtain the ITU certificate.

Session 1: Introduction to the training and ITU’s regulatory tools and frameworks 

Nancy Sundberg and Youlia Lozanova, ITU

Session 2: Developing /reviewing a digital transformation strategy

Trainer: Vaiva Maciule, Senior Digital Expert

Session 3: Regulatory governance and evidence-based decision-making Trainer: Janet Hernandez, President/Kari Ballot-Lena, Director Digital Policy and Regulatory, TMG

Session 4: Innovative approaches to regulation: ICT Regulatory sandboxes

Trainer: Thabisa Faye, Senior ICT Expert

Session 5: Universal service financing

Trainer: Thabisa Faye, Senior ICT Expert

Session 6: Transformative technologies and evolving regulation

Trainer: Miriam Stankovich, Senior Digital Policy Expert, DAI

Session 7:  Protecting consumers and their data

Trainer: Miriam Stankovich, Senior Digital Policy Expert, DAI

Session 8: Competition, market analysis and economics

Trainer: Harm Aben, Director, Incyte Consulting

Session 9: Infrastructure sharing

Trainer: Harm Aben, Director, Incyte Consulting