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How do I select a course and pay for it as an individual user?

As an individual user, you can select your own courses and purchase them by using bank transfer or credit card. ITU Academy offers two tutorials that will guide you through your course selection and assist you throughout the payment process. 

Click here to read more about how to select a course and pay by using bank transfer or a creditcard as an individual user. Video tutorials are provided. 

How do I accept students, purchase a course and assign seats as an institutional contact?

1. Login to the ITU Academy platform. 

2. Once you are logged in, go to "Institutional Contact" in the black bar on the top and click on "Student requests". Accept or deny outstanding student requests accordingly. 

3. Select a course, determine the quantity and click on "pay & enroll". Complete the purchasing process. 

4.  Go to "Institutional Contact" in the black bar on the top and click on "Assign students".

5. Click on the icon below "Course registration". A new window will open. 

6. Select the students you wish to assign by clicking the box and click "Assign".

For more information, watch the tutorial below.

A step by step video tutorial is provided here

 

How do I become an Institutional Contact?

1. Login to the ITU Academy platform. If you are not a user yet, create an account.

2. Once you are logged in, go to "My Account" in the upper right corner, scroll down and select "Apply to be an Institutional Contact". 

3. Responsible ITU Staff will accept or reject your request within 24 to 48 hours. 

A step by step video tutorial is provided here

 

How do I join an Institutional Contact?

1. Login to the ITU Academy platform. If you are not a user yet, create an account.

2. Once you are logged in, go to "My Account" in the upper right corner, scroll down and select "Request to belong to an Institutional Contact". 

3. The responsible Institutional Contact of your organization will accept or reject your request.

A step by step video tutorial is provided here

 

How do I create an account at the ITU Academy?

In order to pay and register for a course, you need to create an account in the ITU Academy platform.

  1. Go to the login link to create a new account. 
  2. Fill out the form. Every field with a red asterisk is required for the registration to be valid.
  3. Fill the captcha and press the “Create new account” button to validate the inscription.

A step by step video tutorial is provided here

 

My institution is interested in becoming a Centre of Excellence (CoE). How do we apply?

ITU selects CoEs every four years. Institutions that wish to become an ITU CoE should apply to ITU once the invitation for applications is advertised. The advertisement will be published on the ITU Academy website. 

What is the requirement for successful completion of a course?

The learner is evaluated based on four criteria, namely: participation in chat sessions; participation in discussion forums; assignments and a test. A learner has to score a minimum of 60% to pass.

Do I get a certificate after completing the course?

Upon successful completion of the course, students will be issued with a certificate jointly signed by the delivering institution and ITU.

How can I find my online course once I am registered?

Go to http://academy.itu.int, click on “Login” in the upper right corner, and enter your username and password. Once logged in, go to “My Courses” and you will find all courses you are enrolled in listed here. Click on the course you would like to access.

I am enrolling for a course and on the payment details page the “proceed” button is not available or I see it but cannot select it.

Make sure that you have checked the box “terms and conditions” and clicked on the “I agree” button. You will then be able to select the “proceed’’ button.