- Maritza Delgado
- Rosie McDonald
Introductory
Event organizer(s)

Description
The course is aimed at providing information on how to develop National Emergency Telecommunications Plans through a multi-stakeholder approach including all phases of disaster management.
This course is based on the 'ITU Guidelines for National Emergency Telecommunication Plans' available on the International Telecommunication Union website and referenced throughout the course.
The target audience of the course are national authorities responsible for the development and implementation of the NETP, although it can be a useful resource for any person or organization generally involved in disaster risk management or in the administration of telecommunication and ICTs during emergencies.
There are no entry requirements, this course is free and open to all.
At the end of this course, you will have the basic knowledge to develop an NETP tailored to the needs of your country, coordination challenges, and planned resiliency requirements, with an understanding of the overall risks for telecommunication/ICT infrastructure and contingency planning.
This is an online self-paced training where learning is supplemented using downloadable course resources and materials that will allow the development of an NETP for their country. At the end of each module, learners can test their knowledge through a quiz. The online training consists of numerous interactive elements, case studies and module summaries throughout the course. E-mail based content and technical support is available to learners.
You can put your knowledge to the test by taking a quiz after completion of each module. Participants will receive a badge certifying successful completion if the course was passed at 70% or higher. The quiz will become available after completion of the associated module.
Module 1: Introduction
- Course overview
- Types of disaster and statistics
- Impact on Telecommunication & ICT infrastructure
- Four phases of disaster management
- Module 1 quiz
Module 2: Developing a National Emergency Telecommunication Plan (NETP)
- What is an NETP and why is it important?
- Principles for developing an NETP
- Content within an NETP
- NETP drafting process and periodic review
- Challenges to developing an NETP
- Recommendations for inclusion of vulnerable people in the NETP
- Module 2 quiz
Module 3: Telecommunication & ICT Legislation and Regulation for Disaster Risk Management
- Legal and regulatory framework
- Administrative structure and governance model
- Standard Operating Procedures (SOP)
- International cooperation and treaties
- Laws and regulations
- Module 3 quiz
Module 4: Four Phases of Disaster Risk Management
- Vulnerability and risk analysis of telecommunication and ICT networks
- Monitoring, early warning, and alerting systems
- Common Alerting Protocol (CAP)
- Module 4 quiz
Module 5: Capacity Building, Training, Drills, and Support
- Importance of capacity development, training, and drills
- Training Ladder
- Module 5 quiz
Module 6: The Role of Regulation in Emergency Communications and Telecom/ICT Contingency Planning
- Impacts on telecommunication infrastructure
- Why are emergency telecom/ICTs critical?
- What should the telecom/ICT regulator do?
- Contingency planning in the context of a pandemic
- Module 6 quiz
Course Summary