The ITU Digital Skills Toolkit offers a comprehensive, step-by-step guide to support the ITU membership to create effective national digital skills strategies and policies. This practical resource offers actionable insights and examples, making it a valuable tool for countries at all stages of digital development.
The publication is divided into three parts.
- Part 1 focuses on understanding digital skills, covering digital skills frameworks and the evolving importance of these skills for inclusion and economic opportunities.
- Part 2 provides a detailed roadmap for creating a national digital skills strategy: integrating digital skills into broader digital transformation efforts, assessing needs, engaging stakeholders, creating strategies for digital skills development of both citizens and the workforce and monitoring implementation.
- Part 3 offers examples of digital skills strategies and programmes from around the world, serving as inspiration for countries developing or updating their own strategies.
Designed for use by policy-makers and other stakeholders, such as partners in the private sector, non-governmental organizations, and academia, the toolkit draws on the previous edition published in 2018. It has been thoroughly reviewed and updated to reflect developments in the digital era since then.
