This training is intended for government officials and policymakers keen on leveraging digital technologies to enhance service delivery, operational efficiency and governance within their institutions.

The maximum number of participants is limited to 30 people.

Members of the above-mentioned target population are invited to apply for the training if they meet the following criteria:

• Hold an undergraduate degree in a relevant field or have a minimum of three years of experience in the field of digital transformation if they do not hold a university degree.
• Possess a fluent level of English.
• Complete the application questionnaire and attach an up-to-date CV, a recommendation letter from their employer, or a motivation letter.
• Government officials and policymakers from developing countries, particularly women, are encouraged to apply.

Selection criteria: 

• Selection will be conducted by the course organizers, who will consider the above entry requirements along with an analysis of the application questionnaire and the recommendation/motivation letter of each applicant.

Number of available places for the cohort: 30 slots

Upon completion of this course, participants will be able to: 

• Define digital transformation and distinguish it from digitization.
• Identify opportunities for implementing digital transformation in their organization.
• Craft strategies to manage organizational change which promote digital culture and address resistance to digital initiatives.
• Promote digital transformation in their communities.

• The training will be designed based on adult learning principles, incorporating active learning methods, real-world case studies, and group discussions.
• The ITU Academy platform will be used for self-paced e-learning modules, assessments, and resource sharing.
• Instructors will act as facilitators, guiding participants through learning and providing personalized feedback.

Participants in the course will be graded based on the following criteria:

• 4 end-of-day quizzes (20 points).
• Final Test (10 points).
• Group Assignment (70 points. 

A total score of 70% or higher is required to obtain the ITU certificate   

Day 1: Monday, 24 March 2025

• 08:30 – 09:00 | Registration
• 09:00 – 09:30 | Official Opening – AFRALTI & ITU
• 09:30 – 09:35 | Group Photo
• 09:35 – 10:30 | Module 1: Introduction to Digital Transformation
• 10:30 – 11:00 | Morning Break
• 11:00 – 13:00 | Module 1: Introduction to Digital Transformation (Cont.)
• 13:00 – 14:00 | Lunch Break
• 14:00 – 15:30 | Module 2: Strategy and Governance in Digital Transformation
• 15:30 – 15:40 | Afternoon Break
• 15:40 – 17:00 | Module 2: Strategy and Governance in Digital Transformation (Cont.)
• 17:00 – 18:00 | Networking Cocktail
• 19:00 – 20:00 | Dinner

Day 2: Tuesday, 25 March 2025

• 08:30 – 10:30 | Module 3: Citizen-Centric Digital Services
• 10:30 – 11:00 | Morning Break
• 11:00 – 13:00 | Module 4: Data Management and Digital Technologies
• 13:00 – 14:00 | Lunch Break
• 14:00 – 18:00 | Excursion
• 19:00 – 20:00 | Dinner

Day 3: Wednesday, 26 March 2025

• 08:30 – 10:30 | Module 5: Change Management and Digital Culture
• 10:30 – 11:00 | Morning Break
• 11:00 – 13:00 | Module 5: Change Management and Digital Culture (Cont.)
• 13:00 – 14:00 | Lunch Break
• 14:00 – 15:30 | Module 6: Practical Application and Project Management
• 15:30 – 15:40 | Afternoon Break
• 15:40 – 17:00 | Module 6: Practical Application and Project Management (Cont.)
• 18:00 – 20:00 | Cultural Dinner

Day 4: Thursday, 27 March 2025

• 08:30 – 10:30 | Module 7: Security and Privacy
• 10:30 – 11:00 | Morning Break
• 11:00 – 13:00 | Module 7: Security and Privacy (Cont.)
• 13:00 – 14:00 | Lunch Break
• 14:00 – 15:30 | Module 8: Ethics
• 15:30 – 15:40 | Afternoon Break
• 15:40 – 17:00 | Module 9: Case Studies and Best Practices
• 17:00 – 18:00 | Complete all pending assessments including evaluation at the ITU Academy portal
• 19:00 – 20:00 | Dinner

Day 5: Friday, 28 March 2025

• 08:30 – 10:30 | Module 9: Case Studies and Best Practices (Cont.)
• 10:30 – 11:00 | Morning Break
• 11:00 – 12:00 | Module 9: Case Studies and Best Practices (Cont.)
• 12:00 – 13:00 | Workshop Wrap Up & Closing Ceremony (AFRALTI & ITU)
• 13:00 – 14:00 | Lunch Break
• 15:00 – 19:00 | Free Time
• 19:00 – 20:00 | Dinner