With the release of the five-year review of the DTC Initiative "Empowering communities through digital skills: Looking back, moving forward" (2020–2025), ITU and Cisco reflect on the Initiative’s success, the power of multi-stakeholder partnerships and cross-sectoral collaboration, as well as the lasting impact of investing in people’s digital capacities.
Bridge the Digital Divide Sierra Leone (BDD-SL), the DTC in Sierra Leone, conducted a digital literacy training programme targeting citizens with very little to no digital skills competencies.
From 8 to 12 September 2025, the Rwanda Information Society Authority (RISA), the DTC in Rwanda, organised a 5-day digital literacy training programme for citizens, with support from ITU and Norway through the project “Boosting digital skills through Digital Transformation Centres”.
From July to September 2025, the DTC in Senegal (Concept) successfully rolled out a basic digital skills training programme for citizens, with support from ITU and Norway through the project “Boosting digital skills through Digital Transformation Centres”.
The International Telecommunication Union (ITU) is supporting DTCs to implement a scalable, adaptable, and low-cost impact assessment methodology designed to address these barriers.
At the Global DTC Workshop 2025, held from 10 to 12 June in Santo Domingo, DTC focal points shared the importance of sharing best practices and lessons learnt.
Since its inception, the Digital Transformation Centres (DTC) Initiative has provided over 500,000 – or half-a-million – beneficiaries with basic and intermediate digital skills training, with a female participation ratio of 54 per cent.
The Global DTC Workshop 2025 convened the DTC Initiative community and provided a platform for ITU, Cisco, the DTCs and DTCI partners to resume discussions on the implementation of the Initiative and explore ideas on how to continue moving forward together and moving forward better.
From 22 April to 9 May 2025, the Uganda Institute of Information and Communications Technology (UICT), the DTC in Uganda, conducted its first train-the-trainer programme on computer basics for the visually impaired, with support from ITU and the Government of Norway through the Project “Boosting Digital Skills through Digital Transformation Centres”, as well as ST Foundation.
With support from ITU and the Government of Norway under the Project “Boosting Digital Skills through Digital Transformation Centres”, the DTC in Sierra Leone, Bridge the Digital Divide Sierra Leone (BDD-SL), conducted a train-the-trainer programme on the Cisco and HP-LIFE courses offered under the DTC Initiative.