Since operations began in 2020, the Digital Transformation Centre (DTC) Initiative – a partnership between the International Telecommunication Union (ITU) and Cisco to strengthen and bridge the gap of people’s digital skills – has had significant impact around the world; to date, 500,000 people from underserved communities have been trained in digital literacy and basic digital skills.
At the Global DTC Workshop 2025, held from 10 to 12 June in Santo Domingo, DTC focal points shared the importance of sharing best practices and lessons learnt.
“The DTC initiative brings together inclusivity and digital skills. By joining the initiative, we have taken an active role in helping people to join the courses and programs and give the basic skills needed back to the Indonesian people. At the workshop, we learned how the other countries successfully deliver training, and hope that other countries can also learn from our best practices,” said Hamdani Pratama, ICT Training and Development Center, the DTC in Indonesia.
