- Samantha O'Riordan
- Nancy Johanne Sundberg
- Nisa Fachry
Intermediate
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Event organizer(s)
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Description
This course is primarily based on the ITU/World Bank digital regulation platform, the ITU FCDO universal access and service financing efficiency toolkit and ITU MSIT innovative technologies trainings with a focus on the following aspects: digital transformation strategies, regulatory and collaborative governance, evidence-based decision making, competition and economics (market analysis), universal access and service financing efficiency, data governance and consumer protection, transformative technologies regulatory aspects and emerging technologies including AI technology aspects and their societal impact.
The scope of this course is to examine specific aspects of digital transformation policies and regulation to enhance further knowledge of participants on the issues at stake.
The course therefore does not provide for an in-depth analysis of each and every regulatory aspect of digital regulation but enables participants to get a deeper understanding and greater knowledge on specific aspects of policy and regulation in a digital world.
The training will be organized by ITU and partners (UK FCDO and Korea Rep. MSIT) for their members and other regional regulatory associations and their members.
The target audience for this course is ICT regional regulatory associations, ICT/Telecommunications regulators, other relevant regulatory agencies and ICT policy-makers.
It is important for participants to be working for a regional regulatory association, a regulator, ministry or in the ICT/Telecoms sector and understand the ICT policy and regulatory environment.
To allow participants to be better equipped to navigate the challenges associated with digital transformation while protecting users and creating competitive environments for the sector to thrive, by getting a more in-depth understanding and deeper knowledge of policy and regulatory approaches in the digital ecosystem, the importance of collaborative approaches to regulation as digital transformation is sweeping across all sectors and to gain insights on the latest regulatory developments and global trends.
Upon completion of this training, participants will be able to:
- Examine how to develop a digital transformation strategy, the different roles and responsibilities in the digital ecosystem, the evolution of regulation and how the digital environment is affecting and redefining markets, policy and regulatory frameworks, businesses and consumers.
- Explore the regulatory issues at stake in this environment, to be better equipped to respond to the fast-changing digital environment, understanding what is new, what are the basics that still apply, the need for collaborative governance, and what needs to change to better assess how this applies to their national circumstances.
- Outline core data governance concepts in regulatory contexts.
- Use good practices.
This course will be delivered through face-to-face instructor-led sessions.The course is delivered using power-point slides posted on the course page and selected reference materials that the participants must revise and study. Additionally, they must participate in all three days of the training course and undertake self-assessments.
Participants will reinforce their understanding of the topics studied by drawing on their specific environments and are encouraged to consult with experienced colleagues who are working on a relevant topic. The following methods will be used for this course:
- Self-study of PPTs and reference materials;
- Final quiz at the end of the core sessions.
Participants’ performance in this training will be determined using a combination of grades for the group discussions, session participation and self-assessment quizzes:
- Participation in the group discussions will be awarded 20 per cent.
- Self-Assessments quizzes (6 questions per quiz) will be worth 80 per cent of the final grade of the course.
A total score higher than 70% is required to obtain the ITU certificate.
Day 1: Tuesday, 30 September 2025
09:30 – 10:00 – Welcome
Opening remarks and introduction to the training.
10:00 – 11:00 – Session 1: Introduction to Digital Regulation and ITU’s Regulatory Tools and Frameworks
Overview of digital regulation, collaborative governance, and ITU-developed regulatory tools to support policymakers and regulators in making informed, evidence-based decisions.
11:00 – 12:30 – Session 2: Developing/Reviewing a Digital Transformation Strategy
Explores the necessary steps and essential elements in developing or reviewing a national digital transformation strategy, including objectives, importance, monitoring and evaluation, and implementation through the four phases of the digital transformation development cycle.
14:00 – 15:00 – Session 3: Regulatory Governance and Evidence-Based Decision-Making
Examines the evolving roles of ICT regulatory authorities in the digital environment, the value of transparent, agile, evidence-based decision-making, and the importance of data collection and analysis. The session covers mechanisms for intergovernmental and cross-border collaboration, cooperation within regional and international organizations, and stakeholder engagement to foster an enabling digital environment for sustainable development.
15:00 – 16:00 – Session 4: Competition, Market Analysis, and Economics
Discusses how the digital environment is transforming communication service markets, requiring new forms of economic regulation. Covers market analysis, dominance determination, and obligations and remedies in the digital era, with scenarios illustrating necessary regulatory adaptations.
16:15 – 17:15 – Session 5: Data Governance and Data Protection
Introduces key concepts, frameworks, and practical guidance for strengthening data governance, outlining roles, responsibilities, and data protection principles.
Day 2: Wednesday, 1 October 2025
Theme: Access for All – Universal Service Financing Efficiency
09:00 – 11:00 – Session 6: The Universal Access Financing Toolbox
Covers strategic use of limited public funding to achieve national objectives, balancing public and private roles in universal access, and introducing innovative approaches such as blended finance. Includes discussion of regulatory incentives and financing tools to reduce costs, mitigate risks, and stimulate investment.
11:15 – 12:15 – Session 7: Designing, Implementing, and Maintaining Impactful Universal Service Programmes
Focuses on productive use of Universal Access and Service funds via subsidies, grants, or self-initiated projects. Includes grant-making and management, assessing needs, selecting target communities, translating needs into project design, implementation, evaluation, and reporting, as well as procurement best practices.
14:00 – 15:15 – Session 8: Emerging Solutions and Approaches to Sustainable Connectivity and Adoption Programmes
Supports participants in planning, designing, and evaluating inclusive connectivity strategies. Uses examples from public good connectivity programmes and covers research for impactful school connectivity projects, improving investment conditions, fostering collaboration, and exploring models for sustaining and scaling initiatives.
15:45 – 17:00 – Session 9: Case Studies on Innovative Funds for Extending Universal Service
Presents practical examples of emerging solutions and approaches to sustainable connectivity and adoption, including the use of village funds in Indonesia.
Day 3: Thursday, 2 October 2025
Theme: Emerging Technologies Development for Digital Transformation
09:30 – 12:30 – Session 10: Emerging Technologies for Promoting Last-Mile Access to ICTs – Part 1: Understanding Emerging Technologies and Their Societal Impact
Covers:
- Introduction to Emerging Technologies – AI, LEO satellites, IoT, Big Data, Cloud Computing, and 5G; their history, current state, and future potential.
- Relevance to Society’s Prosperity – How technologies enhance decision-making, predictive analytics, and automation; expand internet access; create smart environments; inform policy; provide scalable infrastructure; and enable faster, more reliable connectivity.
- Data Governance and Emerging Technologies – Implications of AI, IoT, and blockchain on data governance, privacy, and regulatory frameworks in national and cross-border contexts.
Includes Q&A and discussion.
14:00 – 15:30 – Session 11: Emerging Technologies for Promoting Last-Mile Access to ICTs – Part 2: Practical Applications and Case Studies
Showcases real-world use cases and their impact on connectivity, education, and digital literacy, including:
- AI for identifying connectivity gaps through mapping and predictive modelling.
- Connecting public institutions via LEO satellites, cloud platforms for remote learning, AI-driven personalized education, and digital skills training.
- Interactive group activity applying emerging technologies to address connectivity or literacy challenges.
- Wrap-up of key takeaways, emphasizing collaboration among governments, private sector, and communities, with closing thoughts on continued learning and cooperation.
15:30 – 16:00 – Session 11 (continued): Economic and Financial Aspects of Emerging Technologies
Focuses on regulatory, economic, and financial measures enabling sustainable adoption of new technologies, including incentives, funding models, and risk management. Presents tools for fostering innovation and aligning technology with long-term sustainability goals.
16:00 – 16:30 – Session 12: Review of ITU Study on the State of Emerging Technologies in the Asia-Pacific Region
Provides an overview of strategies and regulatory measures in the region, compared with the global perspective.
17:00 – 17:30 – Closing
Final discussion and closing remarks.
Registration information
Unless specified otherwise, all ITU Academy training courses are open to all interested professionals, irrespective of their race, ethnicity, age, gender, religion, economic status and other diverse backgrounds. We strongly encourage registrations from female participants, and participants from developing countries. This includes least developed countries, small island developing states and landlocked developing countries.
