Registration
Start Date:
End Date:
Event dates
Start Date:
End Date:
Location
World or Multi-Regional
Training topics
  • Quality of Service
Training type
Online self-paced
Languages
  • English
Event organizer
ITU
Event mail contact
halima.letamo@itu.int
Coordinators
  • CĂ©lia Pellet
Price
$0.00
Course level

Introductory

Global Gateway blank

Description

In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming increasingly complex to obtain as quality can be compromised by various factors along the value chain such as with the network infrastructure, the devices and/or applications a consumer is using and other factors influencing a consumer's experience.

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