The course is intended for policymakers and government officials interested in public sector digitalization, transformation, and e-governance. No ICT background is required.

None. Participants don’t require prior knowledge to take this course. 

Upon completion of this course, participants will be able to: 

• Describe different technical, legal, political and social concepts impacting e-governance processes and components for digital transformation in the public sector and society.
• Analyze the fundamental GovStack building blocks of e-governance for developing an information society
• Explain the strategies and policies for governing digital transformation processes in the public and private sector 
• Evaluate the e-governance journey in your own country, including the enabling and inhibiting factors behind it.

The course sessions will primarily be online lecture-led presentations, with class discussions and reflection. Additionally, the course contains informational online videos and small corresponding online activities through forum-based daily challenges. The final mini project is a one-pager (template provided) where participants reflect on the state of digitalization in their own context using the GovStack building blocks of e-governance. 

March 10th: e-Governance or e-Government? Introduction to GovStack Building Block Approach and DPI Global Ecosystem

• Sessions/Topics Covered:
  • "e-Governance or e-Government? Introduction to GovStack Building Block Approach and DPI Global Ecosystem"
• Key Learning Points:
  • Describe the difference between e-governance and e-government.
  • Explain the whole-of-government approach and its intersection with the PDI ecosystem.
• Training Activities Details:
  • Lecture-based, discussion, reflection, forum-based challenge, online videos
  • Forum Challenge #1: In your opinion, what are the main differences between e-Governance and e-Government?

March 10th: e-Identification and the Legal Framework of e-Governance

• Sessions/Topics Covered:
  • "e-Identification and the Legal Framework of e-Governance"
• Key Learning Points:
  • Explain the importance of e-identification.
  • Describe at a high level GovStack ID BB specifications while reflecting upon the impact of the legal environment as an enabler or inhibitor of e-governance implementation.
• Training Activities Details:
  • Lecture-based, discussion, reflection, forum-based challenge, online videos
  • Forum Challenge #2: How does the legal environment either facilitate or hinder the effective utilization of e-identification systems?

March 11th: Interoperability and Data Exchange – The Core Engine of e-Governance

• Sessions/Topics Covered:
  • "Interoperability and Data Exchange – The Core Engine of e-Governance"
• Key Learning Points:
  • Outline the core principles behind interoperable data exchange through different use cases.
  • Reflect on the state of interoperability in their own context and describe it at a high level using GovStack Information Mediator Tech Specs.
• Training Activities Details:
  • Lecture-based, discussion, case studies, reflection, forum-based challenge, online videos
  • Forum Challenge #3: How should public sector organizations think about exchanging data more efficiently and effectively? Has there been a time in your workplace where a lack of interoperability has hindered your work?

March 11th: AI Use in the Public Sector – Challenges and Opportunities

• Sessions/Topics Covered:
  • "AI Use in the Public Sector – Challenges and Opportunities"
• Key Learning Points:
  • Describe the challenges and opportunities AI presents for the public sector.
• Training Activities Details:
  • Lecture-based, discussion, reflection, forum-based challenge, online videos
  • Forum Challenge #4: In your opinion, what are some methods for limiting bias and creating the right conditions for trustworthy AI?

March 12th: Organizational Change Management for Digital Transformation

• Sessions/Topics Covered:
  • "Organizational Change Management for Digital Transformation"
• Key Learning Points:
  • Explain different change management strategies and identify challenges associated with undergoing digital transformation in the public sector.
• Training Activities Details:
  • Lecture-based, discussion, reflection, forum-based challenge, online videos
  • Forum Challenge #5: In your opinion, what is the most challenging aspect for public sector organizations when undergoing digital transformation?

Final Project

• Sessions/Topics Covered:
  • Final project
• Key Learning Points:
  • The final project is a one-pager (template provided) where participants reflect on the state of digitalization in their own country context using the GovStack building blocks of e-governance.
• Training Activities Details:
  • Deadline: March 12th