Male
Maldives
- Ashish Narayan
Intermediate
Event Organizer(s)
Description
The workshop aims to build a comprehensive understanding of international best practices in digital government and their implementation in the Maldives. It introduce a Whole-of-Government approach to digital transformation, highlighting the development of government enterprise architecture and the benefits of a building blocks approach. The goal isimprove participants' knowledge of relevant case studies related to the digital government technical framework and the challenges encountered during its implementation, and enhance participants' ability to understand and apply the W-o-G approach, Digital Public Infrastructure (DPI) approach with GovStack, and enterprise architecture development focused on providing citizen-centric digital government services.
This training mainly targets the digital government team of NCIT and the digital transformation officers from other government departments and agencies of Maldives. Day 1 morning will cover an overview of the workshop for senior executives, while the afternoon of Day 1 and Day 2 will focus on the implementation aspects of GovStack.
Qualifications or experience needed to participate in this training course:
- Knowledge of digital government and digital services
Selection criteria:
- Applicants should be working in the area of digital transformation in the Maldives
Number of available places for the cohort: 40
Upon completion of this course, participants will be able to:
- apply international best practices on digital government technical framework to the digital government initiatives in Maldives.
- Apply the Whole-of-Government approach leveraging on Digital Public Infrastructure (DPI), GovStack and enterprise architecture to develop citizen-centric digital government services
The training will be based on face to face lectures by experts from ITU and NCIT, working group exercises based on use cases, and discussions.
Attendance : 20
Working group exercise completion : 40
Multiple Choice Question Test : 40
Total: 100%
Day 1 - 7 December 2025
8:30 AM - 9:00 AM
Registration
9:00 AM - 9:30 AM
Opening Session
- Introduction of participants
- Video remarks by ITU Regional Director
- Keynote by Honourable State Minister, Maldives
- Overview of workshop objectives
9:30 AM - 10:30 AM
Impact of Whole-of-Government (WoG) Digital Transformation
- International trends and best practices in Digital Government
- Introduction to GovStack and the whole-of-government approach
10:30 AM - 11:00 AM
Coffee Break
11:00 AM - 11:45 AM
Role of Emerging Technologies in Digital Transformation
- Insights on the role of emerging technologies in government digital transformation
11:45 AM - 12:15 PM
Maldives Digital Transformation Journey
- Key achievements, ongoing projects, challenges, and strategic priorities of Maldives’ digital transformation
12:15 PM - 1:00 PM
Lunch
1:00 PM - 2:00 PM
Use-Cases from Ministries
- Analysis of digital solutions, pain points, and workflows in Maldives ministries
- Group work to present findings
2:00 PM - 3:00 PM
Overview of GovStack Tools
- Learn about GovSpecs, GovLearn, and GovTest tools
- Demonstration of GovStack Sandbox
Day 2 - 8 December 2025
9:00 AM - 9:15 AM
Recap of Day 1 & Q&A
- Review of Day 1 learnings and interactive Q&A session
9:15 AM - 10:30 AM
Technical Deep Dive: GovStack Building Blocks
- In-depth exploration of GovStack’s key components: Digital Identity, Information Mediator, Digital Payments, and Digital Registries
- Case studies and sandbox demonstration
10:30 AM - 12:00 PM
Digital Service Design Blueprint Methodology
- Learn the methodology to develop a digital services blueprint
12:00 PM - 1:00 PM
Lunch
1:00 PM - 3:00 PM
Workshop: ‘As-Is’ User Journey
- Identify existing processes, pain points, and workflows for a selected digital service
- Group work with presentations
3:00 PM - 4:00 PM
Workshop: ‘To-Be’ User Journey
- Redesign workflows to improve efficiency, create digital-first solutions, and integrate proactive governance
- Group work with presentations
4:00 PM - 4:30 PM
Assessment & Certificate Issuance
- Multiple-choice quiz to assess participant learning
4:30 PM - 5:00 PM
Workshop Feedback & Closing Remarks
- Participant feedback
- Closing remarks by NCIT and ITU
Tutors
Registration information
Unless specified otherwise, all ITU Academy training courses are open to all interested professionals, irrespective of their race, ethnicity, age, gender, religion, economic status and other diverse backgrounds. We strongly encourage registrations from female participants, and participants from developing countries. This includes least developed countries, small island developing states and landlocked developing countries.
