Start Date:
End Date:
Start Date:
End Date:
Khartoum
Sudan
Arab States
- Technologies and Services
- English
SUDACAD
Eng.Mustafa Al Mahdi
atifha@sudatel.sd
Price
$300.00
Description
Candidates can expect to gain knowledge and understanding in the following upon successful
Completion of the education and examination components related to this certification.
? Service management as a practice (comprehension)
? The ITIL service lifecycle (comprehension)
? Generic concepts and definitions (awareness)
? Key principles and models (comprehension)
? Selected processes (awareness)
? Selected functions (awareness)
? Selected roles (awareness)
? Technology and architecture (awareness)
? Competence and training (awareness)