Khartoum
Sudan
Description
Candidates can expect to gain knowledge and understanding in the following upon successful
Completion of the education and examination components related to this certification.
? Service management as a practice (comprehension)
? The ITIL service lifecycle (comprehension)
? Generic concepts and definitions (awareness)
? Key principles and models (comprehension)
? Selected processes (awareness)
? Selected functions (awareness)
? Selected roles (awareness)
? Technology and architecture (awareness)
? Competence and training (awareness)
Registration and payment information
Unless specified otherwise, all ITU Academy training courses are open to all interested professionals, irrespective of their race, ethnicity, age, gender, religion, economic status and other diverse backgrounds. We strongly encourage registrations from female participants, and participants from developing countries. This includes least developed countries, small island developing states and landlocked developing countries.