This face-to-face training course is designed to provide a comprehensive understanding of how digital technologies can revolutionize public service and governance. Through theoretical insights, practical examples from global initiatives and hands-on exercises, learners will explore strategies for implementing digital changes within their organization. This course aims to equip learners with the skills and knowledge to lead and participate in digital transformation effectively.

This course focuses on technical, business and regulatory aspects of QoS for Fixed and Mobile Networks. It includes QoS (Quality of Service) and QoE (Quality of Experience) fundamentals by ITU, as well as traffic and QoS management in Internet and IP networks. Further, it includes QoS for fixed ultra-broadband access, including QoS solutions in metallic and optical networks, carrier grade Ethernet QoS, as well as end-to-end QoS. The course also covers QoS for mobile ultra-broadband access, including 4G and 5G mobile technologies and their QoS capabilities and approaches.

This course explains the linkages of ICT with the development of the Digital Economy and the need for appropriate policy and regulatory framework for developing the ICT Sector in any country.

The online IoT course applied in rural areas is a comprehensive program focused on understanding and implementing Internet of Things solutions in the agricultural context. Participants will be introduced to the fundamental principles of IoT and explore its potential via data collection, device connectivity, and sensor application for optimizing agricultural processes.

This course focuses on Wireless Access Technologies to Internet Network including technical, business and regulatory aspects. It includes wireless and mobile evolutions including mobility approaches by IETF and 3GPP, 4G access technologies by 3GPP (LTE/LTE-Advanced), as well as Evolved Packet Core (EPC). The course also covers the main 5G technology accepted by the ITU umbrella IMT-2020, 5G New Radio (5G NR) and 5G Core, as well as WiFi access technologies from the IEEE.

This course will equip attendees with practical analyst skills in Cyber Threat Intelligence (CTI) using MISP, one of the most widely used Threat Intelligence Platforms (TIP) in the industry. MISP is a powerful, open-source platform that organizations can use to store, share, and receive structured information about malware, threats, and vulnerabilities.

Participants will explore the rationale behind various analyst tasks and engage in real-world scenarios to see how responder teams effectively utilize CTI through MISP.