This online course aims to equip national and local government authorities with the necessary knowledge and skills to foster a techn ical understanding of the telecommunications sector, specifically focusing on wireless infrastructure deployment. Through an exploration of regulatory and fiscal aspects related to permitting approvals and processes, this course provides a holistic overview of the key principles essential for promoting investment in connectivity and bridging the digital divide.

The course explains the e-governance legal framework and its various components. The course introduces the e-governance general legal concept and the legal disciplines that form the basis of the e-governance legal framework. The course covers the e-governance juridical aspects and challenges (including ethical concerns) from national and international (including European Union (EU)) perspectives. A walkthrough of the most relevant e-governance legal acts, cases, and principles will be provided during the course.

This course is primarily based on the ITU/World Bank digital regulation platform with a focus on the following aspects: digital transformation strategies, regulatory governance, evidence-based decision making, regulatory sandboxes, competition and economics (market analysis), infrastructure sharing, universal access and service financing efficiency, data and consumer protection, and transformative technologies regulatory aspects.

This course focuses on technical, business and regulatory aspects of QoS for Fixed and Mobile Networks. It includes QoS (Quality of Service) and QoE (Quality of Experience) fundamentals by ITU, as well as traffic and QoS management in Internet and IP networks. Further, it includes QoS for fixed ultra-broadband access, including QoS solutions in metallic and optical networks, carrier grade Ethernet QoS, as well as end-to-end QoS. The course also covers QoS for mobile ultra-broadband access, including 4G and 5G mobile technologies and their QoS capabilities and approaches.

A practical guide for universal access and service implementation, this toolkit offers analytical tools, examples, and templates to assist policy-makers, regulators, and fund administrators in designing, implementing, and financing digital technology and communication infrastructure programs.