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Roles and responsibilities

As described in the ITU Capacity Development Manual, each training is managed by a coordinator and is delivered by one or more instructors. When organizing a training through the ITU Academy, coordinators and instructors benefit from a dedicated team to support them throughout the process.  

The table below summarizes roles and responsibilities: 

 Coordinator Instructor ITU Academy team 
Training conceptionConceptualizes the trainingProvides support regarding training content Provides support regarding instructional design 
Training design Hires and manages instructor Prepares training materials  
Training set up  Uploads training materials on the ITU Academy 

Technical support 

Tests the course 

Training delivery 

Selects participants* 

Manages payments* 

Delivers content 

Evaluates and grades 

Communicates with participants 

Technical support (instructors and users)
Training closure Fills end-of-training report  Manages certification 

(*) when applicable.