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As part of the World Summit on the Information Society (WSIS) events, the International Telecommunications Union (ITU) Division for Human Capacity Building is responsible for facilitating a discussion session on capacity building (Action-line C4).

This second issue of the Capacity Building in a Changing ICT Environment publication features contributions from international experts on the subject of skills development in a digital era in an analytical, critical and conceptual approach. The articles highlight specific topics such as cloud computing, Internet of Things (IoT), quality of service, big data, Artificial Intelligence (AI) and related skills requirements.