This course provides an introduction to artificial intelligence (AI), focusing on its application in the public service. Participants will be guided through the entire process of devising AI-based services in the public sector. Lessons will cover not just the functional aspects of this application but also the governance and ethical aspects of the process to offer a holistic point of view. 

With the generous support of the Global Gateway initiative of the European Union, this course is offered for free for selected participants.  

As part of the project on capacity development to accelerate school connectivity under the umbrella of the ITU Academy and through the Giga Learning Hub, ITU will host a face to face training to introduce the methodology to measure gaps in ICT infrastructure and for connectivity business planning.  It aims to improve the theoretical and practical skills of participants in collecting ICT infrastructure data, identifying underserved areas, applying GIS tools, and using connectivity models to test and compare selected connectivity scenarios.

The course aims at providing an introduction to the main theoretical and empirical issues surrounding the economic analysis of innovation, with specific focus on innovations. In particular, the course will discuss how innovation emerges in modern economies and how it interacts with the dynamics and evolution of sectors related to the digital transformation.

This course will provide participants with an introductory exposure to the world of policymaking and electronics producer responsibility in the area of e-waste management, bringing together key learning materials based around the underpinning legal, financial and administrative components of well-functioning e-waste management systems.

This course helps policymakers understand the size and drivers of the mobile gender gap in low- and middle-income countries and provides insights and recommendations on how to improve digital inclusion for women.  

The course explains the foundational concepts and components for e-governance interaction in information society. It starts with an introduction to what information society is and how it has established the environment for e-governance development and digital transformation in the public sector. Then, the main building blocks of e-governance, their aims, initiatives, and enablers are introduced, and how they are related to external subjects and domains.

Digital technology is becoming important in addressing sustainable development challenges. This course introduces participants to the challenges of digital inclusion, the consequences of digital divides, and the opportunities towards inclusive and equitable digital transformation. The modules focus on digital inclusion, evaluation, and approaches to understanding ICTs and their relationship with development and governance in a changing technology landscape.

The Zero Trust Architecture (ZTA) approach is rapidly emerging as a pivotal trend in cybersecurity, particularly for the protection of Critical Information Infrastructure (CII). Unlike traditional security models relying on perimeter defense, ZTA operates on the principle of "never trust, always verify," ensuring that every access request is continuously authenticated and authorized.

El módulo aborda tres elementos cruciales en la gestión del espectro radioeléctrico (RE): la UIT (Unión Internacional de Telecomunicaciones), la CITEL (Comisión Interamericana de Telecomunicaciones) y las CRM (Conferencias Regionales de Radiocomunicaciones). Se analiza un marco de referencia que ofrece una visión global de las radiocomunicaciones y las tendencias en el uso de las bandas del espectro RE, especialmente en relación con las nuevas tecnologías de banda ancha.