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Registration : Opened
30
Aug
2021
to
24
Dec
2021
From 06 Sep 2021 to 24 Dec 2021
World or Multi-Regional / English
Training type : Online self-paced
Price : $0.00

In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming increasingly complex to obtain as quality can be compromised by various factors along the value chain such as with the network infrastructure, the devices and/or applications a consumer is using and other factors influencing a consumer's experience.