- E-government
- English
- Eric Jackson
- Célia Pellet
- Engel-Mari Mölder
Introductory
- Bank transfer
- Credit card
Description
The course explains the foundational concepts and components for e-governance interaction in information society. It starts with an introduction to what information society is and how it has established the environment for e-governance development and digital transformation in the public sector. Then, the main building blocks of e-governance, their aims, initiatives, and enablers are introduced, and how they are related to external subjects and domains. As the nature of the course is interdisciplinary, it entails an intersection of multiple domains by explaining the political, legal, social, economic, and IT variables impacting e-governance implementation.
The course is intended for policymakers and government officials interested in public sector digitalization, transformation, and e-governance. No ICT background is required.
None. Participants don’t require prior knowledge to take this course.
Upon completion of this course, participants will be able to:
- Describe different technical, legal, political and social concepts impacting e-governance processes and components for digital transformation in the public sector and society.
- Analyze the fundamental GovStack building blocks of e-governance for developing an information society
- Explain the strategies and policies for governing digital transformation processes in the public and private sector
- Evaluate the e-governance journey in your own country, including the enabling and inhibiting factors behind it.
The course sessions will primarily be online lecture-led presentations, with class discussions and reflection. Additionally, the course contains informational online videos and small corresponding online activities through forum-based daily challenges. The final mini project is a one-pager (template provided) where participants reflect on the state of digitalization in their own context using the GovStack building blocks of e-governance.
Completion of online daily forum challenges 30% (5 tasks = 30 points)
Attendance of classes: 30% (5 classes= 30 points)
Completion of final mini project: 40% (1 project = 40 points)
Total points: 100
A total score higher than 70% is required to obtain the ITU certificate.
Module 1: e-Governance or e-Government? Introduction to GovStack Building Block Approach and DPI Global Ecosystem
- Session: Nov. 20th
- Key learning points:
- Participants will understand and describe the difference between e-governance and e-government.
- Participants will understand and describe the GovStack whole of government approach and its intersection with the PDI ecosystem.
- Training activities details:
- Lecture-based
- Discussion
- Reflection
- Forum-based challenge
- Online videos
- Forum Challenge #1: What are the main differences between e-Governance and e-Government?
Module 2: e-Identification and the Legal Framework of e-Governance
- Session: Nov. 21st
- Key learning points:
- Participants will be able to explain the importance of e-identification.
- Participants will describe GovStack ID Tech Specs at a high level.
- Participants will reflect upon the impact of the legal environment on e-governance implementation.
- Training activities details:
- Lecture-based
- Discussion
- Reflection
- Forum-based challenge
- Online videos
- Forum Challenge #2: How does the legal environment either facilitate or hinder the effective utilization of e-identification systems?
Module 3: Interoperability and Data Exchange: The Core Engine of e-Governance
- Session: Nov. 22nd
- Key learning points:
- Participants will understand the core principles behind interoperable data exchange through different use-cases.
- Participants will reflect on the state of interoperability in their own context.
- Participants will describe GovStack Information Mediator Tech Specs at a high level.
- Training activities details:
- Lecture-based
- Discussion
- Case studies
- Reflection
- Forum-based challenge
- Online videos
- Forum Challenge #3: How should public sector organizations think about exchanging data more efficiently and effectively? Has there been a time in your workplace when a lack of interoperability has hindered your work?
Module 4: AI Use in the Public Sector: Challenges and Opportunities
- Session: Nov. 23rd
- Key learning points:
- Participants will understand and describe the challenges and opportunities AI presents for the public sector.
- Training activities details:
- Lecture-based
- Discussion
- Reflection
- Forum-based challenge
- Online videos
- Forum Challenge #4: In your opinion, what are some methods for limiting bias and creating the right conditions for trustworthy AI?
Module 5: Organizational Change Management for Digital Transformation
- Session: Nov. 24th
- Key learning points:
- Participants will be able to explain different change management strategies.
- Participants will identify challenges associated with undergoing digital transformation in the public sector.
- Training activities details:
- Lecture-based
- Discussion
- Reflection
- Forum-based challenge
- Online videos
- Forum Challenge #5: In your opinion, what is the most challenging aspect for public sector organizations when undergoing digital transformation?
Registration information
Unless specified otherwise, all ITU Academy training courses are open to all interested professionals, irrespective of their race, ethnicity, age, gender, religion, economic status and other diverse backgrounds. We strongly encourage registrations from female participants, and participants from developing countries. This includes least developed countries, small island developing states and landlocked developing countries.