Telecommunication and ICT networks and services can enable the government to expand access to its government services, health care, education, agricultural services, financial and banking services, and market information to the public. This course aims to equip participants with the skills to improve the quality of public service through government innovation using emerging technologies and recognize the importance of building a trustworthy government.
Governments recognize the importance of big data analytics to develop impactful citizen-centric policies. This program aims to equip participants with an understanding of evidence-based decision-making processes and enhance competency to develop citizen-centric policies.
Due to the COVID-19 situation, please note the new closing registration date is April 30th 2020.
Like the rest of the world, most Caribbean governments have developed national ICT strategies, as part of their national agenda, to transition to knowledge-based societies using ICTs. In this regard e-government has become a familiar form of service delivery to citizens, businesses and other key stakeholders. Even so, do senior public servants really understand the many functions and roles of ICTs?