This training is designed to help participants understand the key challenges and success factors involved in driving digital government initiatives. The programme focuses on three main areas to build knowledge and skills in a practical, engaging way.

The course explains the foundational concepts and components for e-governance interaction in information society. It starts with an introduction to what information society is and how it has established the environment for e-governance development and digital transformation in the public sector. Then, the main building blocks of e-governance, their aims, initiatives, and enablers are introduced, and how they are related to external subjects and domains.