SMART Zambia Institute (SZI) is a division under the office of the President mandated to coordinate and implement e­-government for citizens, businesses and within government for improved service delivery. It aims to improve and update ICT infrastructure and to train public service employees and citizens in the use of new technologies.

SZI has delivered training of public employees and is building its capacity to train citizens on basic digital skills. A central component of its strategy is to build communication infrastructure across 81 districts and 200 local campus networks, as well as equipping them with ICT devices. In 2021, ITU, Cisco, SMART Zambia Institute and Airtel Zambia, joined forces to deliver digital skills training to 150 girls in marginalized communities across three provinces.