On 22 August 2023, ITU and Microsoft co-organised online information sessions on “Digital Literacy, Productivity and M365 teacher resources” under the Digital Transformation Centres Initiative. ITU convened the session as a response to the Digital Transformation Centres (DTCs)’s expression of interest in incorporating content and tools from Microsoft into their training offerings. More than 60 trainers and centre managers from 12 DTCs were introduced to the Microsoft learning pathways and trainer resources, with a particular focus on course structure and delivery approaches. Sessions included interactive polls through which participants shared their preferred topics and teaching methods. Most attendees (over 74 per cent) indicated a stronger interest in the content on digital literacy and M365, while others shared initial ideas on how they plan to train citizens within their communities.