Thanks to the support of our partners, some of the courses offered in ITU Academy offer various forms of financial support. More details are available on each course webpage. If nothing is specified, it means that there is not financial support available.
Do I have to pay for courses offered in the ITU Academy platform?
The majority of courses on the ITU Academy are free, while some courses are offered for a fee. Prices are indicated on each course webpage and each training organizer is responsible for communicating their payment process to prospective participants as well as collecting their fees.
How can I register for a course?
To register for a course, you need to create an account on the ITU Academy platform.
After logging in, go to the training catalogue and select the course you are interested in. Click on the course, and you will be directed to its page.
If the there is an “Enroll” button it means that the course is available to all.
If there is an “Apply” button, it means that there is a selection process for the course. You may be prompted to fill in a motivation questionnaire. You will receive a notification as soon as your application has been reviewed, informing you of your acceptance status.
I was selected to a paid course at ITU Academy, how can I proceed with payment?
During the application process for a paid course, you may be asked to indicate whether you will process the payment individually or whether your institution will pay for you. Then you will be asked to submit contact details relevant to the creation of a purchase order and/or invoice.
Upon acceptance into a course, instructions to proceed with payment are provided through email and available in the “My courses” tab.
Once payment is received by the training organizer, you will be enrolled and gain access to the course learning materials. Kindly take note of payment deadlines as specified.
As soon as your application has been reviewed, you will receive a notification whether you have been accepted or not. If you are accepted, a payment invoice will be sent to either you or your company contact person, accordingly to what option you selected in the questionnaire.
After the payment of the course fee, your registration will be completed.
Do I get a certificate after completing the course?
Upon successful completion of the course, students will be issued a certificate jointly signed by the delivering institution and ITU or just ITU, depending on the organizers of the course. Certain courses are awarded badges rather than e-Certificates. Please ensure that you read the training outline for each course so that you are well informed.
What are the accepted payment methods?
Payment methods depend on the training organizer and are specified on each course webpage.
What is the requirement for successful completion of a course?
The learner is evaluated based on four criteria, namely: participation in chat sessions; participation in discussion forums; assignments and a test. A learner has to score a minimum indicated in each course's training outline.
Can I cancel a payment for a course?
Payment cancellations are subject to the specific terms and conditions or each training organizer. Kindly enquire with the training coordinator for further details.
How do I become an Institutional Contact?
1. Login to the ITU Academy platform. If you are not a user yet, create an account.
2. Once you are logged in, go to "My Account" in the upper right corner, scroll down and select "Apply to be an Institutional Contact".
3. Responsible ITU Staff will accept or reject your request within 24 to 48 hours.
A step by step video tutorial is provided here.
How do I select a course and pay for it as an individual user?
As an individual user, you can select your own courses and purchase them by using bank transfer or credit card. ITU Academy offers two tutorials that will guide you through your course selection and assist you throughout the payment process.
Click here to read more about how to select a course and pay by using bank transfer or a creditcard as an individual user. Video tutorials are provided.