Start Date:
End Date:
Event dates
Start Date:
End Date:
World or Multi-Regional
Training topics
  • Digital inclusion
Training type
Online instructor led
  • English
Event organizer
The University of the West Indies
Event mail contact
  • Mikaila Collymore
Course level



While many individuals with disabilities are technologically savvy, persons with disabilities in general are faced with a digital gap. This is further compounded by digital gaps along lines of gender and socio-economic status, amongst others. These digital gaps need to be addressed, if we want to ensure that persons with disabilities do not miss out on the opportunities provided by the digital economy. To this end, this course will highlight the importance of delivering equal access to technology, resources and information for persons with disabilities to do their jobs efficiently and effectively. Additionally, this course will seek to foster participants' understanding of how exclusion from digital participation occurs and explore mitigation strategies and tools that enable inclusive participation in the digital world.

This course is designed for public authorities, members of the private sector, developers and service providers in the digital industry, social partners (trade unions and employers organizations), and persons in academia. 

No prior knowledge or qualification on the subject matter is required to attend this training course. 

The aim of this training course is to strengthen participants’ capacity in and commitment to improving equity in the digital environment in the workplace for persons with disabilities. 

Upon completion of this course, participants will be able to: 

  • Explain the concept of digital inclusion in the workplace; 

  • Discuss the barriers to digital inclusion in the workplace; 

  • Recommend different assistive technologies and alternative information and communication technologies (ICTs) that provide greater access to persons with disabilities; 

  • Devise a digital inclusion strategy for an organization; 

  • Design a digital inclusion implementation plan  for an organization; 

  • Create an action-oriented framework that systematically integrates digital inclusion into an organization. 

Week 1 

Module 1 

  • Understanding the Disability Divide in the workplace 

  • Digital Inclusion Definition 

  • Principles of an Inclusive Digital Transformation 

Key learning points

  • Examine the importance of digital inclusion in the workplace. 

  • Identify the barriers to digital inclusion for persons with disabilities in the workplace. 

Module 2 

Main Levers for the Digital Inclusion of People with Disabilities (including blind persons or persons with visual disabilities, deaf persons and/or persons with hearing impairments) 

Key learning points

  • Explore ways to ensure accessibility, promote digital skills and to foster digital employment. 


Week 2 

Module 3 

  • Bridging the Disability Divide through Digital Technologies including AI technologies 

  • Connectivity: Ensuring Digital Readiness for Persons with Disabilities 

Key learning points

  • Examine the different types of assistive technologies and software available for persons with disabilities including learning difficulties, visual impairments, and varied linguistic needs. 


Week 3 

Module 4 

Implementing Digital Inclusion in the Organization 

Key learning points

Develop a framework and action plan to ensure general training and digital infrastructure are accessible 

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