Institutional Contacts are ITU Academy users, who have been designated by their organization to purchase and manage courses for employees of that organization. Any user can request to be an Institutional Contact as long as they have been authorized by the organization to represent them. The main functionality available to Institutional Contacts is the ability to buy courses and enroll students into them. Any user can request to join an Institutional Contact, meaning that an Institutional Contact purchases a course and enrolls the user in that course. Institutional Contacts themselves can also be course participants and enroll themselves in a course.

Read more about how to request from an Institutional Contact in part I below to carry out the course purchasing and enrollment for you.

Read more about how to become an Institutional Contact in part II.

Continue to part III if you are an Institutional Contact already and wish to receive additional instructions on how to accept employees' requests, purchase courses and assign seats.

I. How to Request to belong to an Institutional Contact

1. Login to the ITU Academy platform. If you are not a user yet, create an account.

2. Once you are logged in, go to "My Account" in the upper left corner, scroll down and select "Request to belong to an Institutional Contact". 

3. The responsible Institutional Contact of your organization will accept or reject your request.

For more information, watch the tutorial below.

Video tutorial on how to request to belong to an Institutional Contact

II. How to become an institutional contact

1. Login to the ITU Academy platform. If you are not a user yet, create an account.

2. Once you are logged in, go to "My Account" in the upper left corner, scroll down and select "Apply to be an Institutional Contact". 

3. Responsible ITU Staff will accept or reject your request within 24 to 48 hours. 

For more information, watch the tutorial below.

Video tutorial on how to become an Institutional Contact

III. How to accept students, purchase a course and assign seats as an institutional contact

1. Login to the ITU Academy platform. 

2. Once you are logged in, go to "Institutional Contact" in the black bar on the top and click on "Student requests". Accept or deny outstanding student requests accordingly. 

3. Select a course, determine the quantity (that is the number of seats) and click on "pay & enroll". Complete the purchasing process. 

4.  Go to "Institutional Contact" in the black bar on the top and click on "Assign students".

5. Click on the icon below "Course registration". A new window will open. 

6. Select the students you wish to assign by clicking the box and click "Assign".

For more information, watch the tutorial below.

Video tutorial on how to accept students, purchase a course and assign seats as an institutional contact

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