Gladys Ogallo holds a Bachelor of Education degree and a Masters in Business Administration (MBA). She is trained, certified and accredited by both PDA International and SHL Talent Management. Both are global leaders in talent assessment solutions, supporting organisations in the selection, performance management and development of people at all levels and across all sectors. She has over 14 years experience in the ICT sector working with Africa Online as a Training & Development Manager in charge of 9 countries and later Head of Human Resource at UUNET (now MTN Business). Her rich career in HR management has seen her consult for leading African organizations across the continent where she deploys expertise in talent management, talent development, Assessment tests, Labour law, recruitment and performance management. Gladys HR career has spanned several countries in Africa including Ghana, Cote d’ivoire, South Africa, Zimbabwe, Zambia, Namibia, Swaziland, Rwanda, Uganda, and Tanzania. She is currently the CEO and Founder of Virtual Human Resources Services Ltd. Gladys is a non-executive Director of Housing Finance Company of Kenya (HFCK), the only mortgage firm in Kenya, which is regulated by the Central Bank of Kenya. She is also a non-executive director of Pacis Insurance.