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This self-paced online course on inclusive digital communication during crises and emergency situations has been developed in response to the COVID-19 pandemic. This health crisis has revealed the importance of ensuring that every person can access and utilise digital information provided through digital platforms, which in these situations could be vital. The world is facing an unprecedented experience in which Information and Communication Technologies (ICTs) are, in certain circumstances, almost the only possibility for people to communicate with one another.
Information and communication technologies (ICTs) have become a part of everyone's life as the primary means for communications, information sharing, transactions, education, and entertainment, regardless of one's age, gender, or ability. Therefore, it is essential to know how to communicate with each other in a digitally inclusive way mainstreaming ICT accessibility as the key to achieving a digitally inclusive world. To achieve inclusive communication, ICT accessibility requirements, principles and standards should be fully considered and implemented.
The training course aims to raise awareness of and increase the capacity of ITU members, stakeholders and policy-makers to address the two global megatrends of population ageing and the exponential rise in digital technologies. Through its three modules the training provides holistic information and guidelines to support all stakeholders' efforts to ensure that older persons are empowered by new technologies and are digitally included.
Every day we see how Information and Communication Technologies (ICTs) impact our lives and participation in society by the way we work, learn, purchase our goods, listen to the news, or communicate with one another. Access to information is a fundamental human right. Our world is digital, and most of the information we receive is through digital platforms, such as websites. For this reason, web accessibility has never been as crucial as it is today. The accessibility of websites is key to ensure equal and equitable access for all people to ICTs and their related products and services.
The overall goal of this course is to improve the skills of the learners in setting up and using formative and summative assessment tools in the ITU Academy Moodle platform.
Focusing on protecting civilian aspects of cyberspace, this course covers the overarching principles and good practices in drafting, developing, and managing a National Cybersecurity Strategy, based on existing models and frameworks.
This training course empowers start-up and scale-up women entrepreneurs by developing green digital entrepreneurship knowledge and skills in order to increase their economic empowerment. The course is designed to guide participants through the concepts and benefits of green business, green and circular economy and sus tainability concepts. It also explores digital green concepts, how to green supply chains and green finance. This course has been made possible with the support of the Women's Entrepreneurship Accelerator (WEA).
In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming increasingly complex to obtain as quality can be compromised by various factors along the value chain such as with the network infrastructure, the devices and/or applications a consumer is using and other factors influencing a consumer's experience.
Wireless technology now drives the development and diversification of information and communication services for government, industry, and the public. In line with the rapid growth of many wireless services and applications, efficient management of radio spectrum has become more and more important for the socio-economic development of a country. The radio spectrum is a scarce natural resource and foundation for all the new mobile applications, and how efficiently use this crucial asset could decides the flourishment or languishment of new wireless service industries in a country.
The course is aimed at providing information on how to develop National Emergency Telecommunications Plans through a multi-stakeholder approach including all phases of disaster management.