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The Group on Capacity Building Initiatives (GCBI) was formed in accordance with Resolution 40 of the World Telecommunication Development Conference (WTDC-10) held in Hyderabad in 2010. The purpose of the group is to enhance the ability of ITU members to assist ITU-D, and to contribute to the successful implementation of its capacity building activities in an integrated manner. The group is composed of two capacity-development experts from each of the six regions, who are familiar with the needs of their regions. However, participation in the work of the group is open to all interested Member States, Sector Members and Academia members.

The full mandate of the group is contained in Resolution 40 of WTDC (Rev. Dubai, 2014).

Terms of reference of the group.

GCBI Meetings

GCBI Sixth Meeting
GCBI Fifth Meeting
GCBI Fourth Meeting
GCBI Third Meeting
GCBI Second Meeting
GCBI First Meeting


Santiago Reyes-Borda

Chairman, Group on Capacity Building Initiatives (GCBI)
A/Director for International Telecommunications Policy, Industry Canada

Mr. Santiago Reyes-Borda is responsible for the ITU Development Sector, Council, WTPF, and WCIT. His files include the Inter-American Telecommunication Commission (CITEL), the Asia-Pacific Telecommunications and  Information Working Group (APEC Tel), the International Telecommunications Satellite Organization (ITSO), and the International Mobile Satellite Organization (IMSO). Santiago is the Chairman of CITEL's Working Group  on Conference Preparations (WGCP/PP-14) and of the Canadian Preparatory Committee for WTDC-14 (CPC/WTDC). Prior to joining the International Telecommunications Policy Directorate in 2003, Mr. Reyes-Borda was the  Associate Director of the Office of International Partnerships (OIP) at the Information Highway Applications Branch of Industry of Canada, responsible for the promotion of the "Connecting Canadians" Strategy in Latin  America and the Caribbean. 

Gladys Ogallo

Vice-Chairman, Group on Capacity Building Initiatives (GCBI)
CEO, Virtual Human Resources Services Ltd, Kenya

Ms. Gladys Ogallo has over 14 years’ experience in the ICT sector working with Africa Online as a Training & Development Manager in charge of 9 countries and later Head of Human Resource at UUNET (now MTN  Business). Her areas of specialization are talent development, Assessment tests, Labor law, recruitment and performance management. Ms. Ogallo is a non-executive Director of Housing Finance Company of Kenya (HFCK) as  well as of Pacis Insurance. She holds a Bachelor of Education degree and a Master’s in Business Administration (MBA). She is trained, certified and accredited by both PDA International and SHL Talent Management.

El Hadji Sarr

Human Resources Director, BICIS, Senegal

Prior to his current position, Mr. El Hadji Sarr spent 30 years in SONATEL where he held successive positions from Engineer in charge of the operation and maintenance of transmission systems, to Director in the domains of  quality, strategy, management and human resources development. As a Consultant and Expert specializing in Management, Change Management and Human Resources Management, he carried out some missions in various  areas, as Advisor to the banks, and companies in the aeronautical navigation and food industry. From 1989 to 1997, he was a Trainer at ESMT (Ecole Supérieure Multinationale des Télécommunications of Dakar) in the  transmission area. Mr. Sarr graduated in Telecommunication Engineering (specialized in Transmission) in 1981, after studying Physical Sciences. He is currently undertaking a PHD in managerial innovation and his aim is to  contribute to the development of organizations.

João Chaves

Senior Expert, Cooperation and Development, ANACOM, Portugal

Mr. João Chaves is working since 2008 in Cooperation and Development at the External Relations Department of ANACOM (the Portuguese Regulatory Authority for Telecommunications and Postal Services), working in the  field of human resources. He contributes to the capacity building programmes for the Association of Communications and Telecommunications Regulators of the Community of Portuguese Language Countries (ARCTEL-  CPLP). 

Prof. Mher Markosyan

Professor, Head of Informatics, Computer science and Automatization of Management Department of YeSUAC, Armenia

Prior to his current position, Prof. Mher Markosyan was the Founder & Head of “Telecommunication” base department of Russian-Armenian Slavonic University in YeTRI, professor from 2007 to 2012. He is Member of the IT  Council of President of Armenia since 2001. Prof. Mher Markosyan carried out 115 Scientific and pedagogical works and lecture courses, 6 patents. He is also Member of specialized Scientific board No055 (Armenia) and the  main designer of 10 developments (serial production and delivering on international market).

Prof. Vladimir Dokuchaev

Professor, MTUCI, Russian Federation

Doctor of Sciences (Technical); Professor, Head of the Chair "Multimedia Networks and Telecom Services" of Moscow Technical University of  Communications and Informatics (MTUCI); General Director of "Telesoft, Ltd". Prof. Dokuchaev wrote and co-published, both in Russia and abroad, more than 150 research and educational articles. He is also Expert of the ICT Committee of the Russian Gosduma.

Abderrahman Rafi

Secretary General of INPT, Morocco

Since he joined the “Institut National des Postes et Télécommunications (INPT), an Institute providing (advanced) training and training for high-level managers since 1983, Mr. Rafi has been a teacher-researcher in  microwaves and optical propagation and created a training and research laboratory in antennas and guided propagation. Mr. Rafi is responsible for the continuous training department and is in charge of the training of high  level managers since 1999, in order to provide the Moroccan telecommunications sector with competencies needed for its evolution. He has collaborated with ITU for the organization of trainings, seminars and forums on the  regulation of telecommunications and related areas. Mr. Abderrahman Rafi holds a doctorate in electronic and communication from the University of Limoge  in France.

Zied Rouissi

Director General, National Center for Continuing Education and Professional Growth (CNFCPP), Tunisia

Mr. Zied Rouissi is an international expert in capacity building and a consultant in development of competencies for a few international companies, where he delivered various trainings both in Tunisia and abroad. Prior to his  current position, he held various positions at the management level over the last 15 years. As a writer of different books and articles in the area of capacity building, Mr. Rouissi has often been invited to be a speaker in  national and international conferences. He is also the Founder President of the association of development of competencies, active member of MAG Tunisia (IGF) and of the Tunisian association of technologies of  information and communication, as well as member of various national and international development commissions. Mr. Rouissi graduated from the high level Institute of accountancy and business (enterprises)  administration

Abd Aziz Bin Awang

Special Officer to the Deputy Secretary General (Communications), Ministry of Information, Communications and Culture, Malaysia

Prior to his attachment to the Ministry of Communication and Multimedia in 2011, Mr. Abd Aziz served as General Manager of Strategy & Corporate Regulatory of Telekom Malaysia and he has been extensively involved in the  new industry’s strategic plan and policy, regulatory and human resource. Mr. Abd Aziz was elected as Vice Chairman of the International Telecommunications Satellite Organization (ITSO) Advisory Committee the same year.  He holds a Bachelor of Business Administration (UiTM) and a MBA from Cardiff Business School.