Description: Governments recognize the importance of big data analytics to develop impactful citizen-centric policies. This program aims to equip participants with an understanding of evidence-based decision-making processes and enhance competency to develop citizen-centric policies. Learning outcomes: Upon completion of this training course, participants will be able to:
Description: Telecommunication and ICT networks and services can enable the government to expand access to its government services, health care, education, agricultural services, financial and banking services, and market information to the public. This course aims to equip participants with the skills to improve the quality of public service through government innovation using emerging technologies and recognize the importance of building a trustworthy government.
Due to the COVID-19 situation, please note the new closing registration date is September 30 2020. E-government has become a familiar form of service delivery to citizens, businesses and other key stakeholders. Even so, do senior public servants really understand the many functions and roles of ICTs? It is essential that they keep abreast of the rapidly changing ICT environment in order for government services to meet expectations and to ensure that ICTs deliver socio-economic gains to their countries.