WSIS - Developing National e-Skills for a Knowledge Society

Friday, 10 May 2013 13:14


Action Line C4 Capacity Building
"Developing National e-Skills for a Knowledge Society"
When: Tuesday, 14 May 2013 at 9h00
Where: room M (ITU premises)



Surviving in the information age depends on the access to national and global information networks. ICTs are the bedrock for the survival and development of any nation in a rapidly changing global environment. ICTs are crucially important for sustainable development in both developed and developing countries. However, there is currently a skills divide among populations: those who know how to use technologies, and those who do not know. This divide is leading to social exclusion.

This session will draw awareness to the need of governments to develop e-Skills policies at the national level to ensure that every citizen has the necessary skills and ability to use ICTs.  However, although governments are crucial players in e-Skilling a nation, e-Skilling is an ecosystem, with different players who can all make a contribution to this national effort.

The private sector is one such key player, and therefore, in the spirit of Private Public Partnerships (PPP), the private sector has a role to play in assisting governments in this task. The session will bring together case studies and best practices from  all over the world, which will help on how national e-Skills policies are formulated and implemented, the impact they have had as well as challenges will also show plan that are in place  for the future.  

A panelist from Turkey will present the project “Movement of Enhancing Opportunities and Improving Technology” (FATIH), undertaken  with the aim of enabling equal opportunities in education and improving technology in schools for the efficient usage of ICT tools in the learning-teaching processes. A panelist from Oman will present the pillar of e.oman strategy to direct Oman towards becoming a sustainable Knowledge-based Economy. The Sheikh Mohammed Bin Rashid Smart Learning Program from UAE will offer an explanation on how Smart Learning provides technological solutions for education through a fully-fledged platform allowing more than 150,000 students and 14,000 teachers to interact and engage in a virtual learning environment. A  South African panelist will present e-Skilling programmes and activities towards the South African National Development Plan-Vision 2030. A panelist from Portugal will present an overview on building an ICT National Capacity Building strategy. In the spirit of Private Public Partnerships, the private sector should play an important role in supporting governments in the implementation of the e-Skilling initiatives. A panelist from Alcatel-Lucent will address this part.




Mr Mike Nxele, Human Capacity Building Officer, PKM/BDT, ITU



  1. H.E. Mr  Mohammed Gheyath, Director General, Mohammed Bin Rashid Smart Learning Program, UAE;
  2. Dr. Tayfun Acarer, President of the Information and Communication Technologies Authority (ICTA) & Chairman of the ICTA Board, Turkey;
  3. Mr. Hassan Fida Al-Lawati, Projects - Team Leader, Information Technology Authority (ITA), Oman;
  4. Ms Florence Gaudry-Perkins, International Director, Global Government & Public Affairs, Alcatel-Lucent;
  5. Ms Ana Cristina Amoroso das Neves, Director, Department of Information Society, Fundação para a Ciência e a Tecnologia, Ministry of Education and Science, Portugal;
  6. Dr. Harold Wesso, Deputy Director-General, e-Skills Institute and Acting CEO, NEMISA, South Africa.




Mr Brahima Sanou,
Director, Telecommunication Development Bureau, ITU

Mr Brahima Sanou was elected Director of the ITU Telecommunication Development Bureau by the Plenipotentiary Conference in October 2010 in Guadalajara, Mexico.  He took office on 1 January 2011.
A national of Burkina Faso, Mr. Sanou has more than thirty years experience in the telecommunication and ICT sector, both at a regional and at an international level.

During his ten years as Head of the ITU Regional Office for Africa and Liaison Officer to the African Union and the United Nations Economic Commission for Africa (UNECA), he contributed to the development of the African telecommunication/ICT sector and played a key role in the organization of the Connect Africa Summit, held in Kigali, Rwanda in October 2007 and in its follow-up. 
Prior to working for the ITU, Mr Sanou held several high-level positions in the Posts and Telecommunication Services in Burkina Faso.

Mr Sanou has served as Head of Burkina Faso’s delegation to various international and national conferences and as Governor representing 15 African countries on the Board of INTELSAT as well as representing his country in the ITU Council for almost 10 years.

He holds an Engineering degree from the Ecole Nationale Supérieure des Télécommunications (ENST) in Paris and a post-graduate diploma from the Centre for Financial, Economic and Banking Studies in Paris.






tayfun Dr. Tayfun Acarer, President of the Information and Communication Technologies Authority (ICTA) & Chairman of the ICTA Board, Turkey

Dr Acarer was born in Istanbul, Turkey in the year 1956. He graduated from the Electronics and Communications Department of Istanbul Technical University.

He received his MSc and PhD degrees on Maritime Transportation Management Engineering from the University of Istanbul, respectively.
Having worked as the Member of the Board and Assistant Director General of the Directorate General of Coastal Safety under the Ministry of Transport, Dr Acarer was appointed as the President of the Information and Communication Technologies Authority-ICTA (Former Telecommunications Authority) and the Chairman of the ICTA Board on May 3, 2005.


“Steps forward to Information Society: Capacity building and enabling equal opportunities in education through technology with high speed connectivity”







fida Mr. Hassan Fida Al-Lawati, Projects - Team Leader, Information Technology Authority (ITA), Oman

Mr. Al-Lawati has 14 years’ work experience with a qualification of MBA degree in Business Administration from University of Bedfordshire of (UK) in 2008.
His job career started after he got his bachelor degree in Marketing from Sultan Qaboos University in year 1998 when he joins the telecom sector through Oman Telecommunication Company (the 1st Telecom Company in Oman) where he worked in its Marketing Department for 3 years. After that, he continued his career in the business area of the petroleum sector by joining Shell Oman Marketing Company in year 2001, where he worked for the Commercial Department for 3 and half years. At a later stage, he moved to the Retail side of Shell Oman Marketing to look after Shell’s convenience shops network chain which is known as (Shell Select Shops) for another 3 and half years as a Product Category Manager. In year 2008, he completed his MBA degree and joint Information Technology Authority to work till date in the Digital Society Development Division. He is currently managing a national wide project called “National PC Initiative” through a number of team members. With his 14 years work experience, he was able to combine a rich experience from various sectors such as Telecommunication, Petroleum Marketing and Information Technology.


“Society & Human Capacity Building Initiatives” – A Pillar of e.oman strategy to direct Oman towards becoming a sustainable Knowledge-based Economy


florance Ms Florence Gaudry-Perkins, International Director, Global Government & Public Affairs, Alcatel-Lucent

Ms Gaudry-Perkins is currently International Director for Global Government & Public Affairs at the headquarters of Alcatel-Lucent. Her current position entails relations with governments, multilateral and bilateral funds, as well as international organizations, an ideal platform to address the economic and social enabling effects of mobile technology and broadband in the developing world. Her past work in higher education and familiarity with global health has influenced her in being a strong advocate of mLearning and mHealth in particular. She believes that global corporations now hold a responsibility in bringing their core technologies, products, services and competencies to form alliances with NGOs, Social Entrepreneurs, Foundations, Governments and international organizations to help develop sustainable business models which can then be easier to scale and replicate across regions and markets.


“How Private Sector can support Government efforts in National e-skilling”


Ms Ana Cristina Amoroso das Neves, Director, Department of Information Society, Fundação para a Ciência e a Tecnologia, Ministry of Education and Science, Portugal

Ms Neves is the Portuguese delegate in several working parties related to Information Society and Research areas in the European Union (EU), OECD, United Nations and GAC at ICANN. She is the Vice-Chair of the Strategic Forum for International Scientific and International Cooperation (SFIC) of the EU and the Chair of its Task Force. She is member of the bureau and Vice-President of the Working Party on Internet Economy at OECD. She is the Portuguese delegate to the GAC at ICANN and was appointed as member to the MSWG (Meeting Strategy Working Group) at ICANN in March 2013.

She participates in the Internet Governance Forum (IGF) on behalf of the Portuguese Government and is Member of the Multistakeholder Advisory Group to the Secretary-General of the United Nations since April 2012. She also covers the World Summit on the Information Society Forum. She is currently completing her PhD Thesis in European Studies – Public Policies. Her thesis is on The Impact of the Multistakeholder Model of Information Society on Competitiveness and Research Public Policies in Europe - The ICANN and IGF case studies. She holds a MSc. in International Economics, a post-graduation in Economics and Management, a post-graduation in European Studies – Economics and a University Degree in History.


“Portugal eSkills Overview: Building an ICT National Capacity Building strategy”


Dr. Harold Wesso, Deputy Director-General, e-Skills Institute and Acting CEO, National Electronic Media Institute of South Africa (NEMISA), South Africa

Dr. Harold Wesso has been the Acting CEO for e-Skills Institute, Department of Communications, since 2007, to date. Moreover, from February 2012 till today, he serves as Acting CEO at NEMISA.

Dr. Wesso holds a PHD in Geography and Philosophy of Science. He has acquired international research experience, from Rutgers University, New Jersey, USA, and the University of Applied Sciences, Munich, Germany. Dr. Wesso also has extensive international experience in the fields of e-Governance and Information Society issues, having conducted e-Government research in Germany, Malaysia, Singapore and Kenya. Dr Wesso worked for the Provincial Government of the Western Cape till 2006. and obtained the following positions: Director of the Reconstruction and Development Programme (RDP), Chief Director for Economic Development and Tourism; Business Promotion and Knowledge Economy and e-Government, and Provincial Government CIO and Head of the Centre for e-Innovation (Ce-I). Dr. Wesso has produced ground-breaking policies, namely the RDP Policy and a White Paper: “Preparing the Western Cape for the Knowledge Economy of the 21st Century”.

From April 2006 – October 2007, Wesso served as Deputy Director-General of Policy Development within the Department of Communications (DoC).