The workshop aims at providing an in-depth technical foundation to the development and implementation of sound business intelligence and data mining strategies. In particular, it will provide participants with the knowledge, tools and resources required to meet the needs of the “Technical Measures” within the organizations knowledge management framework.

This event is planned for the dates indicated below. However, the program, schedule and content is subject to modification by the organizer at any time. For more information contact the event organizer.

Connaître les éléments de base de la revenue insurance et les principales techniques et stratégies de la gestion de fraude dans le domaine de télécommunication. L’objectif étant de donner des outils/ méthodes que les participants peuvent être immédiatement implémenté dans leur travail quotidien.

This workshop is organized by Africa Advanced Level Telecommunication Institute (AFRALTI) under the auspices of the ITU Centres fo Excellence for Africa. It will be hosted by AFRALTI as part of the capacity building relationship established between the ITU and AFRALTI. This workshop is designed to share knowledge and experiences as well as build skills on cost modelling for telecommunication services and will cover a wide range of cost modelling topics.

Workshop on “Strategic Account Management” to be held in Johannesburg, South Africa, from 2 to 3 April 2013. This workshop is organized under the auspices of the ITU Centres of Excellence for Africa. It will be hosted by Telkom Centre for Learning (CFL), as part of the capacity building relationship established between ITU and CFL.