Using ICT Tools for Human Capital Development and Capability Assessments in the ICT Sector (27 May - 29 May 2013)



ITU Regional Workshop
Gaborone, Botswana, from 27 to 29 May 2013


Further information can be found at:


The theme of the workshop is “Using ICT tools for human capital development and capability assessments in the ICT sector”. The telecommunication/ICT sector is experiencing rapid changes that are having an impact on how human capital is managed and developed. In particular, new developments, such as the transition from analogue to digital terrestrial broadcasting, demand new skills sets for staff working for operators, regulators and policymakers, and this requires advance planning and foresight. At the same time, ICTs are also providing new tools to support efficient human capital management and development in the sector. These tools need to be leveraged, as they contribute towards improving the productivity of the human capital. Managers need to have a solid understanding of not only the human capital implications of these sector changes, but also the matching ICT tools on the market that can help them improve the efficiency of managing and developing their human capital.





The objective of the workshop is to identify the various technological and regulatory changes in the ICT sector that have the greatest impact on the management and development aspects of human capital. It will also explore the existing ICT tools appropriate to deal with those changes. In particular, the workshop will look at the ICT tools and techniques that can be used to carry out a human resources audit within the ICT sector in order to align them to the organization’s strategy and the rapidly changing dynamics of this sector.



Some of the key topics to be discussed at the workshop include, inter alia:

  1. Importance of ICT Tools for human capital management and development in the ICT sector; 
  2. Leveraging ICT tools for human capital management and development: HR Audits and capability assessments;
  3. Incorporating an e-culture in human capital development policies and at corporate/organization level; 



I am pleased to inform you that, subject to the availability of funds, ITU will provide one partial fellowship (covering only daily subsistence allowance) per Administration of Least developed Countries (LDCs). While the number of delegates from each country is not limited, countries will need to bear the costs of any additional delegates. If interested, please complete the Fellowship Form:  



All documentation on this workshop, including draft programme, information note for participants, list of recommended hotels and other documents can be found on the ITU Academy website
Mr. Diadie Touré ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and Mr. Mike Nxele ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) are at your full disposal should you require any further information.

  • Start Date: 27 May 2013
  • End Date: 29 May 2013
  • Language: English, French